Frequently Asked Questions
GetCoached connects clients with vetted personal trainers in their area. Clients can browse profiles, compare prices, and book sessions directly through the platform. Coaches manage their availability and payments in one place, so everything runs smoothly.
After making payment your coach will be in touch within 48 hours to arrange a date and time.
In most cases, yes. Some trainers operate from specific gyms and require clients to have an active membership. This will always be made clear in the PT profile before you book.
Cancellations and rescheduling are handled fairly for both clients and coaches. If there's a dispute, GetCoached may act as a mediator to help resolve the issue quickly and professionally.
No. All coaches on GetCoached are independent, self-employed professionals. GetCoached is a marketplace platform that connects trainers with clients and provides tools to manage bookings and payments.
Coaches set their own prices, manage their own schedules, and run their businesses independently. GetCoached does not employ, supervise, or control how trainers deliver their services.
All sessions booked through GetCoached are paid for securely online at checkout using our integrated payment system. We accept major debit and credit cards, as well as selected digital wallets.
Your payment is processed safely and confirmed instantly, so both you and your coach know the session is booked. This removes the need for cash payments or bank transfers and helps protect both clients and trainers.
Once payment is complete, you’ll receive a confirmation email with your booking details.
The minimum age is 16 years old.
Prior to training please make the coach aware of any injuries or medical issues which may affect your training.
Email: Hello@getcoached.io