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Frequently Asked Questions

GetCoached connects clients with vetted coaches in their area. Clients can browse profiles, compare prices, and pay for sessions directly through the platform. Coaches manage their availability and payments in one place, so everything runs smoothly.

Some coaches may require you to hold certain memberships. For example a personal trainer may require you to have an active gym membership.

Cancellations and rescheduling are handled fairly for both clients and trainers. If there's a dispute, GetCoached may act as a mediator to help resolve the issue quickly and professionally.

No. Coaches on GetCoached are independent, self-employed professionals. GetCoached is a marketplace platform that connects coaches with clients and provides tools to manage bookings and payments.

Coaches set their own prices, manage their own schedules, and run their businesses independently. GetCoached does not employ, supervise, or control how coaches deliver their services.

All sessions booked through GetCoached are paid for securely online at checkout using our integrated payment system. We accept major debit and credit cards, as well as selected digital wallets.

Your payment is processed safely and confirmed instantly, so both you and your trainer know the session is booked. This removes the need for cash payments or bank transfers and helps protect both clients and trainers.

Once payment is complete, you’ll receive a confirmation email with your booking details.

The minimum age is 16 years old.

If your condition will affect your experience please let your coach know.